TELEHEALTH – Virtual And Online Sessions

Get help and guidance on improving your health in the comfort of your home

What is Telehealth therapy

Telerehab
Virtual, online physio

Telehealth or online sessions are done with your physiotherapist completely online. They can ask you questions and have you do perform tests to better understand your challenge

PROVIDE EDUCATION

PRESCRIBE EXERCISES

HOME CARE ADVICE

ASSESS POSTURE

Who Is It For

  • Early management advice for acute injuries
  • Neck or low back pain
  • One-on-one home exercise program
  • Post surgical rehab
  • Postural correction
  • Shoulder pain
  • Strength and conditioning
online physiotherapy
How Do I Use It

  1. Register or log in to your Jane Account Here
  2. Go to your Appointments and click on your upcoming Telehealth Physiotherapy Session
  3. 1 hour before your session starts, a “Begin” button will appear – click it
  4. Review the consent information and if you agree, click “I Agree, Begin Online Appointment”
Tips:

  • To improve the stability of your internet connection, close all unnecessary browsers and tabs
  • Log off your other devices
  • It is better to use a laptop or desktop rather than your phone or tablet
  • If using a laptop, connect it directly to your modem if possible
  • Google Chrome may be better for some
  • If you still have trouble with the connection, you can adjust the video quality by opening up the 3 dot tab near the bottom right, click “Manage video quality” and move the slider left 1 or 2 notches
FAQ

IS IT SECURE

Yes, the software is HIPAA compliant as well as FIPPA, PIPEDA/PHIPA, PIPA and other regional analogues and addresses the major privacy concerns around telehealth

WHAT HAPPENS DURING MY SESSION

During your telehealth physiotherapy session, your physiotherapist can ask you questions and have you perform different tests to better understand your challenges. Based on your needs and what the physiotherapist finds, they can do many things including give you guidance, education, prescribe and review exercises, make suggestions on home ergonomics and posture as well as home self care

WHAT ABOUT COST

During these challenging times, we would like to be here to help out our community. Until the end of March, there will be no fee charged to patients for using telerehab physiotherapy

WE ARE HERE TO HELP

Working together to help each other through these challenging times. We are here to continue to provide guidance for your health